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Top 10 FAQs
How far in advance should I book?
We recommend booking at least 1-2 weeks in advance, especially for weddings or large events.
What payment options are available?
We accept major credit cards, debit cards, and bank transfers.
Are your chauffeurs professionally trained?
Yes, all chauffeurs are licensed, trained, and experienced.
Can I make changes to my booking?
Yes, changes are allowed up to 48 hours before the scheduled pickup time.
Is there a minimum booking time?
The minimum booking time varies depending on the service, typically 2 hours for hourly rentals.
Are pets allowed in the vehicle?
Yes, pets are allowed with prior notice; extra fees may apply.
What if my flight is delayed?
We monitor flights to adjust for delays at no additional cost.
Do you offer child seats?
Yes, child seats are available upon request at no extra charge.
Can I request specific music or amenities?
Absolutely! Please inform us of any special requests, and we’ll do our best to accommodate.
What is your cancellation policy?
Cancellations are allowed up to 24 hours before the scheduled time without a penalty.